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Privacy Policy

SocialFuel respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how SocialFuel collects, uses, stores, shares, and protects information when you visit socialfuel.us, contact us, purchase a product or service, work with us as a client, or otherwise interact with SocialFuel.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with SocialFuel.

Information You Provide Directly

When you contact us, request information, purchase a service, submit a form, or communicate with us, we may collect information such as your name, email address, telephone number, company name, billing information, project details, and the contents of your message.

If you become a SocialFuel client, we may also receive information that is necessary to deliver the services you have requested. This may include website information, business information, marketing data, advertising account information, analytics information, brand materials, content, login credentials you choose to provide, and other project related information.

Please avoid sending sensitive personal information unless it is necessary for the service you have requested.

Purchase and Transaction Information

When you purchase products or services through our website, we may collect information required to process and manage your transaction.

This may include your name, contact information, billing address, purchased products or services, transaction amount, order history, and payment status.

Payment card information may be processed directly by the payment provider made available through our checkout system. Payment providers maintain their own privacy and security practices.

SocialFuel does not need to retain your complete payment card information when the payment is processed directly by an external payment provider.

Account Information

If account functionality is available on the website and you create an account, we may collect your username, email address, contact information, account preferences, order history, and other information connected with your account.

You are responsible for keeping your account credentials confidential.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through website technologies, server logs, cookies, analytics tools, and similar technologies.

This information may include your IP address, browser type, device type, operating system, referring website, pages viewed, approximate location based on IP address, date and time of visits, links clicked, session information, and general interaction with the website.

We use this information to understand how visitors use the website, maintain website performance, improve user experience, identify technical problems, measure marketing effectiveness, and protect the website against fraudulent or malicious activity.

2. Cookies and Similar Technologies

SocialFuel may use cookies and similar technologies to operate the website and understand how visitors interact with it.

Cookies are small files stored on your browser or device. They may help remember preferences, maintain shopping cart functionality, support account sessions, understand website traffic, measure conversions, and improve website performance.

We may use several types of cookies.

Essential cookies support functions necessary for the website to operate, such as security, shopping cart functionality, checkout processes, and account sessions.

Analytics cookies help us understand how visitors use the website and which pages or services receive the most engagement.

Preference cookies may remember choices you have made while using the website.

Advertising or measurement technologies may be used to understand the effectiveness of marketing campaigns and, where applicable, deliver or measure advertising.

You can control many cookies through your browser settings. Blocking certain cookies may affect some website features or prevent parts of the website from functioning correctly.

Where required by applicable law, we will request appropriate consent before using cookies or similar technologies that are not necessary for website operation.

3. How We Use Personal Information

We may use personal information to operate and maintain our website, respond to enquiries, communicate with prospective clients, provide requested services, process purchases, manage orders and accounts, provide customer support, prepare proposals, manage client projects, improve our services, analyze website performance, measure marketing activities, prevent fraud, maintain security, comply with legal obligations, enforce agreements, resolve disputes, and protect the rights and property of SocialFuel and others.

We may also use your information to send administrative communications relating to purchases, services, projects, account activity, security, or changes affecting your relationship with SocialFuel.

If you have given us permission to send marketing communications, we may also contact you about services, resources, promotions, or other information that we believe may be relevant to you.

You may unsubscribe from promotional email communications at any time by using the unsubscribe method included in the communication or by contacting us.

4. How We Share Information

SocialFuel does not sell personal information for money as part of its ordinary business operations.

We may share information with trusted companies or individuals that help us operate the website and provide our services.

These may include website hosting providers, cloud service providers, analytics providers, payment processors, ecommerce providers, email and communication platforms, customer relationship management systems, security providers, advertising platforms, marketing technology providers, professional advisers, contractors, and other service providers.

These providers may access information only as reasonably necessary to perform services for SocialFuel or as otherwise permitted by applicable law.

Certain analytics, advertising, or marketing activities may constitute the sale or sharing of personal information under the definitions used by some privacy laws, even when SocialFuel does not receive money in exchange for the information.

Where applicable law gives you the right to opt out of those activities, you may exercise that right by contacting SocialFuel or using any privacy controls made available on the website.

5. Client Information and Marketing Services

SocialFuel provides services including website development, search engine optimization, answer engine optimization, social media marketing, branding, creative services, advertising, content, analytics, and related marketing services.

When performing services for a client, SocialFuel may receive or access information controlled by that client.

In those situations, the client may determine why and how the information is collected and used, while SocialFuel processes the information for the purpose of delivering the requested services.

Clients are responsible for ensuring that information provided to SocialFuel has been collected and disclosed lawfully and that appropriate notices, permissions, and consents have been obtained when required.

Where appropriate, our handling of client controlled information may also be governed by a separate agreement between SocialFuel and the client.

6. Analytics and Advertising

We may use analytics and measurement technologies to understand website usage, traffic sources, user interactions, conversions, and the performance of marketing campaigns.

These technologies may collect information about your browser, device, website activity, IP address, and interaction with our website.

We may also use advertising platforms to promote SocialFuel services and measure advertising performance.

Some advertising providers may use cookies or similar identifiers to measure interactions across websites or services.

Your ability to control these technologies depends on your browser settings, device settings, available website privacy controls, and rights provided under applicable law.

7. Third Party Websites and Services

Our website may contain links to websites, social networks, payment providers, platforms, applications, or services operated by other organizations.

SocialFuel does not control the privacy practices of those third parties.

If you follow a link to another website or interact with an external service, the information you provide may be governed by that organization’s own privacy policy.

We encourage you to review the privacy practices of any external website or service before providing personal information.

8. Social Media

SocialFuel may maintain profiles or pages on social media platforms.

If you interact with SocialFuel through a social network, that platform may collect and process information about your activity according to its own privacy practices.

Information you choose to make publicly available through social media may also be visible to other users.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, contractual, security, accounting, tax, dispute resolution, and legal purposes.

The appropriate retention period depends on the nature of the information, the purpose for which it was collected, our relationship with you, and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

10. Data Security

SocialFuel uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no website, network, database, electronic communication, or storage system can be guaranteed to be completely secure.

You should therefore use appropriate care when sending information electronically and should avoid transmitting sensitive information that is not necessary for your interaction with SocialFuel.

11. Your Privacy Rights

Depending on where you live and the laws that apply to your information, you may have certain privacy rights.

These may include the right to confirm whether we process your personal information, request access to personal information we maintain about you, obtain a copy of certain information, request correction of inaccurate information, request deletion of personal information, request restriction of certain processing, object to certain processing, request portability of information, withdraw consent where processing is based on consent, and opt out of certain uses of personal information for targeted advertising, sale, sharing, or qualifying profiling activities.

You may also have the right not to receive discriminatory treatment because you exercised an applicable privacy right.

These rights are not absolute. Certain information may be retained where necessary to complete transactions, provide requested services, maintain security, comply with legal obligations, exercise legal rights, resolve disputes, or satisfy another lawful exception.

We may need to verify your identity before completing certain requests.

Where permitted by law, you may use an authorized agent to submit a request on your behalf. We may require information confirming that the agent has authority to act for you.

12. Texas Privacy Rights

Residents of Texas may have privacy rights under the Texas Data Privacy and Security Act when that law applies.

These rights may include access to personal data, correction of inaccuracies, deletion of personal data, obtaining a portable copy of certain personal data, and opting out of qualifying targeted advertising, sale of personal data, or certain profiling activities.

If we deny an applicable privacy request, you may request an appeal by contacting us and identifying the request you would like us to reconsider.

13. California Privacy Rights

California residents may have additional rights under California privacy law when those laws apply to SocialFuel and the relevant information.

These rights may include requesting information about categories of personal information collected, sources of that information, purposes for collection and use, categories of recipients, and specific pieces of personal information maintained about you.

Eligible California residents may also have rights to request deletion, request correction, opt out of qualifying sale or sharing, limit certain uses of sensitive personal information, and receive equal service and pricing when exercising privacy rights.

SocialFuel does not sell personal information for monetary payment as part of its ordinary business activities.

If our use of advertising or analytics technologies constitutes sharing or another regulated activity under applicable California law, eligible users may exercise their applicable opt out rights.

14. Other United States Privacy Rights

Several United States jurisdictions provide residents with privacy rights relating to personal information.

Where such a law applies to SocialFuel and your information, we will respond to valid privacy requests as required by that law.

15. International Visitors

If you access our website from outside the United States, your information may be transferred to, processed in, or stored in the United States or other countries where our service providers operate.

Privacy and data protection laws in those locations may differ from the laws where you live.

Where applicable law requires a lawful basis for processing personal information, SocialFuel may process information because it is necessary to provide requested services, fulfill a contract, comply with legal obligations, pursue legitimate business interests, or because you have provided consent.

Where required, appropriate safeguards may be used for international transfers of personal information.

16. Children’s Privacy

SocialFuel’s website and services are intended for businesses and adults and are not directed toward children under 13 years of age.

We do not knowingly collect personal information directly from children under 13 through this website.

If we learn that personal information from a child under 13 has been collected in circumstances where parental permission was required, we will take reasonable steps to delete the information.

A parent or legal guardian who believes a child has provided personal information through our website may contact us.

17. Legal Disclosures

We may disclose personal information where reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, subpoenas, or lawful governmental requests.

We may also disclose information where necessary to investigate fraud, security incidents, violations of agreements, or potential harm, or to protect the rights, safety, security, and property of SocialFuel, our clients, website users, or others.

18. Business Transfers

If SocialFuel becomes involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction.

Any successor organization may continue to process information subject to this Privacy Policy or another privacy notice provided as required by law.

19. Do Not Track and Privacy Signals

Some browsers and devices provide privacy signals or settings relating to online tracking.

Because technology and legal requirements continue to develop, our website may not respond to every browser based Do Not Track signal.

Where applicable law requires recognition of a legally valid universal opt out mechanism or similar privacy signal, SocialFuel will seek to honor such signals as required.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or legal obligations.

When the policy is updated, the revised version will be posted on this page with an updated effective date.

We encourage visitors to review this Privacy Policy periodically.

21. Contact SocialFuel

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, you may contact SocialFuel through the Contact Us page on our website or by using the information below.

SocialFuel

PO Box 3471
Pearland, Texas 77588
United States

Phone: (281) 940 7912

Website: socialfuel.us

When submitting a privacy request, please provide enough information for us to understand your request and identify the information that may relate to you. Please do not send passwords, payment card numbers, Social Security numbers, or other highly sensitive information as part of a privacy request.